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FREQUENTLY ASKED QUESTIONS

We’re Here to Help

CAN I REQUEST A DEMO?

Absolutely! Please call or email our Partner Development Team to connect you with the applicable app demo. 

WILL I NEED AN APPLE DEVELOPER ACCOUNT?

In most cases, you will need to acquire an Apple Developer Account (ADA) in order to submit to the App Store for iOS apps specifically. We advise our clients to move forward with an ADA based on Apple's Intellectual Property rights. Also, you'll want to have your own branding throughout the app, so owning the account is most beneficial to your company. If you have special circumstances, we will work through this process with you. We have supporting materials available to guide you through this process, and we're always happy to jump on a call to offer guidance.

DO YOU OFFER TRAINING?

Yes, we can work with you to set up a training plan that best suits your needs. Some clients may simply require backend training to make their own changes; whereas, others may require training in multiple stages of the implementation process. We'll evaluate your needs and collaboratively author the best training plan fit for you and your team.

WHAT IF I NEED A NEW LOGO DESIGNED FOR MY APP?

Our Design Team can help you design the right logo for your app project. Sometimes companies already have their logo, but want to take the extra step to develop an identity and theme for their app. Our design team will work with you to understand your not only your story but also your vision for your app. If you have thoughts about fonts, colors, inspiration samples, even better! We'll provide mockups to your team then refine your concept based on feedback. The logo and all native files are yours after final approval.

I HAVE AN IDEA, BUT I'M NOT SURE WHAT TO DO NEXT

We'll partner with you to determine next steps! Depending on the scope of your idea, your project may require wireframes. Or, it could be as easy as showing you another app we've created that has a similar architecture base to determine your app's path. Implementation efficiency is our top priority ~ we'll help get you from A to B on the most logical path with clear direction, stellar communication, and impeccable project management.

SAMPLE

We'll partner with you to determine next steps... our team has developed over 400 apps! Depending on the scope of your idea, your project may require wireframes. Or, it could be as easy as showing you another app we've created that has a similar architecture base to determine your app's path. Implementation efficiency is our top priority ~ we'll help get you from A to B on the most logical path with clear direction, stellar communication, and impeccable project management.

HOW SAFE IS MY IDEA?

When intellectual property and trade secrets are at stake, it's all about the partnership. We'll go above and beyond to help protect your idea. From concept to execution, we'll sign the NDA if you require our confidentiality to move forward, all project management will be password protected, and we even have the ability to create anonymous, confidential apps for your target audience.

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